— our approach

We started this practice because we
couldn’t find one we’d want to visit.

In 2011, Dr. Lila Vance opened Wellspring Family Medicine with a simple idea: build the family doctor’s office she’d want to bring her own kids to.

That meant rejecting the model most primary care offices follow: rushed twelve-minute appointments, surprise bills, getting passed between providers, and a phone tree that takes longer than the visit itself.

It also meant rebuilding from scratch. Same physician every visit. Thirty-minute appointments minimum. Direct text access to your care team. Saturday morning sick visits. Pricing posted on the website. A waiting room with toys and good coffee.

14 years and over 2,400+ patient families later, we’re still operating on those same principles. We grew because patients told their friends, not because we ran ads. Two physicians, one nurse practitioner, and a behavioral health specialist — all sharing one mission: healthcare that feels like a friend who happens to be your doctor.

— our promises

Four promises that have never changed.

01

Your doctor will know you

Same physician, every visit. Continuity isn't a luxury — it's the medicine.

02

Appointments are never rushed

Thirty minutes minimum. Always. Even for a sick visit.

03

You can text us

Direct line to your care team. Quick questions answered the same day, often within an hour.

04

We won't charge for what we should be doing

No surprise bills. No fees for refilling a prescription or returning a phone call.

— see for yourself

Come see what we mean.

Schedule your first visit →